For restricted networks such as those commonly found in enterprises, colleges, or universities, you may be have issues using the Epic Games Launcher or playing our games. We recommend you ask your IT department to whitelist or enable the following domains:
- https://account-public-service-prod03.ol.epicgames.com
- https://launcherwaitingroom-public-service-prod06.ol.epicgames.com
- https://launcher-public-service-prod06.ol.epicgames.com
- https://www.epicgames.com
- https://launcher-website-prod07.ol.epicgames.com
- https://tracking.epicgames.com
- https://accounts.launcher-website-prod07.ol.epicgames.com
- https://accounts.epicgames.com
- https://cdn1.unrealengine.com
- https://cdn2.unrealengine.com
- https://datarouter.ol.epicgames.com
- https://entitlement-public-service-prod08.ol.epicgames.com
- https://orderprocessor-public-service-ecomprod01.ol.epicgames.com
- https://catalog-public-service-prod06.ol.epicgames.com
- https://friends-public-service-prod06.ol.epicgames.com
- https://lightswitch-public-service-prod06.ol.epicgames.com
- https://accountportal-website-prod07.ol.epicgames.com
- https://ut-public-service-prod10.ol.epicgames.com
- https://epicgames-download1.akamaized.net
- https://download.epicgames.com
- https://download2.epicgames.com
- https://download3.epicgames.com
- https://download4.epicgames.com
- https://static-assets-prod.epicgames.com/static/
- https://store-site-backend-static.ak.epicgames.com
- https://store-content.ak.epicgames.com/api
- https://library-service.live.use1a.on.epicgames.com
- https://datastorage-public-service-liveegs.live.use1a.on.epicgames.com
- https://fastly-download.epicgames.com/
- https://store.epicgames.com/
- https://launcher.store.epicgames.com/
- js.hcaptcha.com
If you are following the series of articles in How to troubleshoot connection issues and this did not solve the issue try the next step in our troubleshooting: How do I clear or reset my device's cache?