Occasionally, we release an item to our Item Shop that has an issue, and players may be offered the opportunity to refund a purchase without using a Return Ticket.
A ticketless refund lets you return a purchase and have your V-Bucks returned to you without using a Return Ticket. This also allows you to return the eligible purchase even if you do not have any Return Tickets available.
Ticketless Returns are not available by request and are only available for specific items. If an item you purchased is eligible for a ticketless return, you’ll be able to return the item and have the V-Bucks spent returned to you, without using any of your Return Tickets.
Note: Purchases eligible for Ticketless Returns will now have a button called Return Without Ticket instead of the normal Use Return Ticket button. You will be asked to confirm your return.