At Epic Games, Player Support offers technical support for all our games and the Epic Games Launcher. We want to be sure the support we offer provides a great player experience. Epic Games Player Support offers technical support for all of Epic's games and the Epic Games Launcher.
Epic Games products we offer technical support for:
Note: If you're having issues with Windows Installer please reach out to Microsoft support for assistance.
Products that we don't offer technical support for:
Because we only offer technical support for Epic Games products and the Epic Games Launcher, if you need help with another game or product use the links below to get help:
Microsoft Windows/MacOS update issues or error messages
Third-party game crashes or issues
Virtual machine environments
Blue screen or kernel panic troubleshooting
Hardware installation, troubleshooting, overclocking
Troubleshooting specific router settings or malfunctions
Troubleshooting specific third-party firewall or antivirus settings
Troubleshooting advanced service pack installation or BIOS updates
Recommendations for specific hardware to replace items to meet system requirements