How do I request a refund for a purchase made through the Windows 10 App Store?

Epic Games does not have the ability to process refunds for purchases made with third-parties. To request a refund for a purchase made through the Windows 10 App Store, please contact Microsoft Support. You can find their support page here.

To request a refund log in to your Microsoft account. From there navigate to Payment & Billing and open up your Order History. After that select the app or game and select “Request a refund.”

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