Parent/guardian request

This form is only for parents/guardians to receive support for connected child account(s).
Before you follow the instructions below, please note:
  • If you would like to delete your child’s account, you can submit a request through the current form, but the quickest and easiest way is to use the self-service deletion process while logged in to their account. For instructions see here.
  • If you want support for your own Epic Games Account please create a ticket .
  • We expect everyone to follow our rules and guidelines to keep the Epic Games ecosystem safe and fun for everyone. We encourage everyone to report potentially inappropriate content and conduct.
    If you would like to submit a report, you can do so here.