To reset your PIN for Parental Controls on your Epic account, follow these steps:

  1. Go to http://epicgames.com/account and log in.
  2. Scroll to PARENTAL CONTROLS and click MANAGE STORE SETTINGS.
     
  3. If you remember your current PIN, enter it in the pop-up window and click CONTINUE.
  4. Click Change PIN in the pop-up window.
     
  5. Enter a new PIN and confirm it.
  6. Click CONTINUE.

If you don’t remember your current PIN:

  1. Click Forgot Your PIN?
     
  2. Click CONFIRM. An email will be sent to the email address associated with the account.

For accounts that belong to minors: 

If the minor’s parent/guardian has verified the account, the PIN reset email will be sent to the parent/guardian associated with the account.
 Follow the steps in the email to reset your PIN.