Why can't I download any more free games?

If you see this error message: "Your account is unable to download any more free games at this time", try the following troubleshooting steps:

  1. Turn off your VPN if you are using one.
  2. Try using a mobile device while disconnected from wifi.

If the two options above do not solve your issue, you will need to wait at least 24 hours before trying to claim any free game offers from the Epic Games Store.

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