Enabling Cookies

If you attempt to log into your Epic Games account and you get the error message below, please be sure to open your browser and enable cookies.

How to enable cookies

In Chrome

  • On your computer, open Chrome.
  • Click the three dots on the far right side of your screen.
  • Click Settings in the drop-down menu
  • Under "Privacy and security," click Site Settings.
  • Click Cookies and other site data.
  • From here, you can: 
    • Turn on cookies: Next to "Blocked," turn on the switch. 
    • Turn off cookies: Turn off Allow sites to save and read cookie data.

In Safari

  • Click Safari in the menu bar and select Preferences to open the Safari General preferences screen.
  • Click the Privacy tab to open the Safari Privacy settings.
  • Clear the checkmark in front of Block all cookiesto enable cookies in Safari.
    • If you want to remove specific websites from the list of websites storing your information, select Manage Website Data and remove them.
  • Close Preferences to save your changes.

Did this article resolve the issue?

Can't find what you are looking for?

Let us know how we can help you.