There are many variations of the PI-UBI-01 error code. Some of the most common errors and their resolutions can be found below. 

PI-UBI-01: 101000

Restart the Epic Games Launcher


  1. Right-click on the system tray icon in the bottom right corner.
  2. Click on Exit.
  3. Relaunch your Epic Games Launcher.


This error means that there is a trial or beta on your account that can no longer be played. If you are seeing this error when trying to launch a game, double-check that you are not trying to play a trial or beta for a game that is no longer available.

PI-UBI-01: 102008

  • Make sure that you are not using a VPN when trying to play the game. 
  • Restart your computer and try launching the game again.

Any other PI-UBI-01 error codes require the assistance of Player Support to resolve. Please be sure to let us know what game you’re seeing the error with when contacting us. 

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