11-E1004: Operating system unsupported

This error code occurs when your operating system does not meet the minimum specifications for the game you are trying to install or launch. 

To view the system requirements for each game on the Epic Games Store, go to the bottom of the individual game page and look under Specifications

You can update your operating system by visiting the applicable site listed below: 

  • Windows operating system upgrades here
  • Mac operating system upgrades here

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