You can sign in to your Epic Games account and resend a receipt for real-money purchases you made. The receipt is resent to the email associated with your Epic Games account.
If you made a real-money purchase through one of our partners (such as Apple, Microsoft, Samsung or Sony), please contact them directly to get a receipt.
If you don’t receive the email after a few minutes, please check your spam and bulk folders.
Let us know how we can help you.