What do I do if I am having issues playing Fortnite on Xbox Series X|S or PlayStation 5?

If you are having trouble playing Fortnite on your console make sure to check out the following game channels for known issues:

You can also check if there are any known issues at the PlayStation Service Status (Opens in a new tab) page and Xbox Error Messages (Opens in a new tab).

If you aren’t seeing a known issue related to your problem on your Xbox Series X|S or PlayStation 5, please use the steps in our How to submit a Fortnite bug report in-game article to submit a bug report after you experience your problem. These reports contain valuable information including Fortnite game logs that will help our developers identify and fix issues.