Why am I getting an error message in Fortnite?

If you see a specific error message in Fortnite, try this first:

1. Copy the full error message.
2. Paste it into the search bar at the top of the support site (Opens in a new tab).
   Note: Use exact wording for the best results.
3. If an article exists for that error, it should appear in the results with steps to fix the issue.

You can also visit the Fortnite Community Issues Trello board (Opens in a new tab). This page lists known issues; some entries include workarounds to help you get back into the game.