Why do I keep receiving a 403 error message when trying to take my Tax Interview?

It is likely that you’re receiving this error due to using a mobile device or the default settings in the Safari browser.  

We highly recommend that you complete your Tax Interview using Google Chrome and not use a mobile device.

If you prefer to complete your Tax Interview while using Safari, try changing your device’s settings: 

  1. Select Safari > Preferences > Privacy, and uncheck Prevent cross-site tracking
  2. After you change this setting, sign into https://epicgames.com/competitive and try to complete the Tax Interview again.
    Please note that if you turn that setting back on, you will need to repeat these steps to complete the Tax Interview for future prizes.

If you experience issues using Google Chrome, we recommend trying to access the page in Google Chrome’s Incognito mode.

If this fails, see if you have third-party cookies enabled by clicking this link: https://support.cloudhq.net/how-to-enable-3rd-party-cookies-in-google-chrome-browser/.

And if that does not solve the issue, we recommend attempting to open in a guest window: https://support.google.com/chrome/answer/6130773.

Did this article resolve the issue?

Can't find what you are looking for?

Let us know how we can help you.