How do I change the email on my Epic Games account?

If you have access to your email, this link will take you to your account portal to make the change yourself following the instructions below. 

To change the email address on your Epic Games account you need to have access to both:

  • The email that is currently on your Epic Games account
  • The email that you would like to update your Epic Games account to

If you don't have access to your email, you can change your email by clicking this link to enter some verification information and submit a ticket to our support team.


How to change your email address

  1. Log into your Epic account here.
    When you log in you should see the GENERAL SETTINGS page.
  2. Scroll down to the ACCOUNT INFO section and click on the blue edit button to the right of your email address.
    A Change Account Email pop-up window displays.


  3. Enter your NEW EMAIL ADDRESS.
    Note: You have to enter an email address that is not in use on another Epic Games account. If you enter an email address that is already in use on another Epic Games account, you will get an error message that says: YOU ALREADY HAVE AN ACCOUNT, PLEASE SIGN IN.


  4. Click CONFIRM.
    A security code is sent to the current email on the account. An Enter Security Code pop-up window displays. Do not close this window.
  5. In your email inbox, locate the code and enter it into the SECURITY CODE field.

  6. Click CONTINUE.
    An automated email with a verification link is sent to the new email address on the account, and a Please Verify Your Email Address pop-up window will appear.


  7. In your new email inbox, locate the verification email and click VERIFY YOUR EMAIL.

You successfully changed your email!

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