How do I troubleshoot issues for Fortnite on iOS?

IMPORTANT: Apple has blocked your access to Fortnite on iOS devices. Learn more.

What are the system requirements for Fortnite on iOS?

Below are the minimum devices required to play Fortnite on iOS.


  • SE
  • 6S
  • 6S Plus
  • 7
  • 7 Plus
  • 8
  • 8 Plus
  • X, XS, XS Max, and XR


  • Mini 4
  • Air 2
  • 2017
  • Pro

My graphics quality is lower than it used to be, what happened?

In order to maintain an enjoyable player experience we have reduce the graphics abilities of some iOS devices.

Devices moved from High settings to Medium:

  • iPad Air 3rd Gen
  • iPad Mini 5th Gen
  • iPhone X
  • iPhone XR

Devices moved from High/Epic settings to Medium/High:

  • iPhone XS
  • iPhone XS Max
  • iPhone 11
  • iPhone 11 Pro
  • iPhone 11 Pro Max

What should I do if I'm unable to play Fortnite on my device?

We understand it can be frustrating to experience an issue with Fortnite on your mobile device. If you haven’t already, please try to reinstall Fortnite to see if this resolves your issue(s).

It’s important to know that Fortnite is regularly updated with fixes that may resolve your issue(s). Stay tuned to for the news on these. We want to be sure you get help so we recommend reaching out to your mobile device’s support team using the links here.

Did this article resolve the issue?

Can't find what you are looking for?

Let us know how we can help you.