Where can I find the Fortnite game logs?

Game log files contain important data about the behavior of your Fortnite application. These can be useful when Epic Games Player Support is trying to diagnose issues. Use the steps below to locate your Fortnite game logs.

PC

  1. Exit Fortnite.
  2. Click on Start or press the Windows Key + R.
  3. Type %localappdata%\FortniteGame\Saved\ and press Enter.
    • The AppData folder is hidden by default.  If you are unable to see it, please use this Microsoft support article to view hidden folders.
  4. Zip your Logs folder and attach the zip file to your reply in your ticket.

Mac

  1. Exit Fortnite.
  2. Navigate to Library/Logs/FortniteGame
  3. Zip your Logs folder and attach the zip file to your reply in your ticket.

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