LS-0016: Game is unavailable

This error usually means that your game is in the process of being updated. Once the update is released and downloaded you should be able to launch the game without any problems. 


Restart the Epic Games Launcher

Restarting the launcher refreshes the entitlements on your Epic Games account and may trigger a required game update.

Windows

  1. Right-click on the system tray icon in the bottom right corner.
  2. Click on Exit.
  3. Relaunch your Epic Games Launcher.

Mac

  1. Press Control on the keyboard and click on the Epic Games Launcher icon.
  2. Click on Quit.
  3. Relaunch your Epic Games Launcher.

If restarting the Epic Games Launcher doesn’t fix the issue, try verifying the game files.


Verify the game files

Verifying your game files ensures your game is installed and updated properly. To verify your game files:

  1. Open the Epic Games Launcher.
  2. Click on the Library.
  3. Click on the three dots next to the game you want to verify.
  4. Click on Verify.

Depending on the size of the game, this process may take a while. Once it’s done, relaunch your game.

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