Why Didn't I Get My Credits or Purchased DLC for Rocket League?

Sometimes there can be a delay before Credits or DLC are added to your inventory

If you don’t see the previously purchased DLC packs in your inventory, follow these steps:

1. Turn off your system 
2. Unplug the system from wall outlet for 10 seconds
3. Restart the system
4. Launch Rocket League and check if the DLC reappeared

If the above steps do not work, check the status of your platform to see if there is a delay in delivering purchases from their end:

Epic Online Services status

PlayStation Network status

Xbox Live status

Nintendo Online Services status

If these options did not resolve the issue, please follow the platform specific steps below.

Epic Games

If you purchased a DLC Pack using the Epic Games Store, ensure to follow the steps below:

1. Open Epic Games Launcher
2. Launch Rocket League

Purchased content should then be available on all linked platform accounts

 Playstation

1. Start your PlayStation
2. Select Settings
3. Select PlayStation Network/Account Management
4. Select Restore Licenses

Please note that regional restrictions apply to DLCs on the PlayStation. If your game region does not match the DLC region, let us know by creating a ticket.

Xbox

1. Start your Xbox 
2. Press the Xbox Button on your controller to go to your Home Screen
3. Select Rocket League 
4. Hold down the Menu Button
5. Select Manage Game
6. Uninstall the DLC
7. Launch Rocket League
8. Go to the Showroom
9. Select Download on the DLC

Steam

1. Open the Steam Library
2. Launch Rocket League
3. Find the missing DLC on the list
4. Make sure the box to the right of it is checked.
5. If it is already checked, remove and re-add the checkmark by clicking on the box.
6. Right-click on Rocket League in the Steam library.
7. Select Properties.
8. Click on the local files tab.
9. Click the Verify integrity of gamefiles button.
10. Allow the validation process to complete

Sometimes, DLC access might be affected by the Windows 10 Controlled Folder Access. Please make sure to allow Rocket League with these steps:

1. Click the Windows button in the bottom left
2. Type in Controlled Folder Access and click the option with the black shield
3. If the switch under Controlled folder access is set to on “On,” click the blue link below to Allow an app through Controlled folder access
4. Click Add an allowed app 
5. Locate RocketLeague.exe within the Steam folder. It may be at this path or similar:
   C:\Program Files (x86)\Steam\steamapps\common\rocketleague\Binaries\Win64\RocketLeague.exe
6. Copy the file path to the Filename field of the Open window
7. Click Open
8. Make sure that RocketLeague.exe now shows as an allowed app