If you run into freezes or the game crashing, try to clear the cache for your console. This will not delete any saved data, here’s what you do:
- Turn off the Xbox One console by pressing the Xbox button on the console for 10 seconds until it shuts down completely.
- Unplug the console's power cable.
- Wait 10 seconds.
Important: Be sure to wait 10 seconds. This step resets the power supply. - Press the Xbox button on the console 4-5 times to make sure that the battery is drained.
- Plug the console power cable back in.
- Wait for the light on the power brick to change from white to orange.
- Press the Xbox button on the console to turn on the Xbox One.