Why do I get an error when connecting with Epic Online Services in Rocket League?

You may see a "Checking Privileges" message followed by the error "Having problems communicating with the Epic Online Services."

You may be able to solve the issue by making sure your platform’s date and time settings are correct: 

Windows 

Please follow the Microsoft Support article: How to set your time and time zone (Opens in a new tab)

PlayStation

Please follow the PlayStation Support article: Date and Time (Opens in a new tab)

Xbox

Please follow the Xbox Support article: Xbox system settings > Time (Opens in a new tab)

Nintendo Switch

Please follow the Nintendo Support article: How to change the date and time on Nintendo Switch (Opens in a new tab)

Android

Please follow the Google Support article: Set time, date and time zone (Opens in a new tab)

iOS

Please follow the iPhone User Guide: Change the date and time on iPhone (Opens in a new tab)

If you still get the error message, you may have an inactive Epic Games account. Follow the steps below to determine if your Epic Games account is inactive.

Verify if you can sign in to your Epic Games account:

1. Go to the Epic Games Store (Opens in a new tab).
2. Click Sign In.
3. Sign in to your Epic Games Account.

If you are still unable to log in, your account is inactive.