This error happens if you're running a version of the Epic Games Launcher that is outdated.
Restart the Epic Games Launcher
If there was a minor network issue or an update is missing a quick restart of the launcher may resolve this.
Windows
- Right-click on the system tray icon in the bottom right corner.
- Click on Exit.
- Relaunch your Epic Games Launcher.
Mac
- Press Control on the keyboard and click on the Epic Games Launcher icon.
- Click on Quit.
- Relaunch your Epic Games Launcher.
Check the Epic Games Launcher for updates
- Open the Epic Games Launcher.
- Click on Settings.
- If there is any available update you will see a notification here. Click on Update and Restart to install the latest version.