"Your CVV or expiration date format is not valid. Please try again," error when creating a payment method.

This error means the payment details entered don’t exactly match what your bank has on record. Incorrect information could include:

  • Payment Address (Most common)
  • Expiration Date
  • Name on Card

Check your payment details for typos, ensuring you have the correct information in each field such as the expiration date and CVV. If that doesn’t resolve your issue please contact your card issuing bank directly and verify you’re entering your payment method information exactly as is recorded with your bank.

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