Why was my Support-A-Creator account reset?

It’s been 12 months since you joined the Support-a-Creator program. As stated in the Support-a-Creator Agreement, unless your program account reaches 100% Payout Eligibility (i.e., earns $100 USD or more) within a 12-consecutive month period, no compensation is earned or credited to you and your Path to Payout Eligibility is reset to zero. 

Based on our records, your program account never reached 100% Payout Eligibility during the last 12-month period, and as a result any attributed purchases and/or redemptions made by your followers during this period will be reset to zero.

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