This error can be caused by your hard drive using the incorrect file system
required to install your game or bad memory.
Verify your hard drives are using the NTFS file system
To check the file system that your hard drive(s) are using use these steps:
- Click on Start.
- Type This PC and press Enter.
-
Right-click on your hard drive and click on Properties.
-
The file system will be listed under the Type. If this says NTFS
you’re using the correct file system. If this says FAT32 you’ll
need to convert the hard drive to NTFS. To do this do the following:
- Click on Start.
-
Type cmd and press
CTRL+SHIFT+ENTER.
-
Type convert C: /FS:NTFS and press
Enter. (Make sure to type the appropriate drive letter
depending on what it is on their computer.) This process may take a
while depending on the size of your hard drive.
Perform memory test
This error is a sign that you may have a bad RAM in your computer. You should
perform a memory test within Windows to determine if you need to replace your
memory.
- Click on Start.
-
Type Windows Memory Diagnostic and press
Enter.
- Select Restart Now and check for problems.
If any errors are found you’ll need to replace your memory and try
installing your game again afterwards.