Why have my games gone missing or games I never owned are appearing in the library?

My games are gone

Refer to My games are missing from the Epic Games Launcher library for troubleshooting steps.

Games I never owned are appearing

If games you don't recognize are showing in your library, the most common reasons are:

  • You are signed in to the wrong Epic Games account. Check your account email to confirm.
  • The games were claimed during a free game promotion on the Epic Games Store. Previously claimed free games remain in your library permanently.
  • The games were received as a gift from another player.
  • A limited-time version (such as a beta or press build) that previously appeared in your library was not removed correctly. These do not grant permanent access.