How do I fix the "Application not owned" error ?

This error can appear if you launch the game from a desktop shortcut or a third-party launcher. Try the steps below to fix it.

  1. Make sure you're signed into the correct Epic Games account. Refer to How do I tell which Epic Games account I am logged into?.
  2. Check for any pending updates to the Epic Games Launcher. Refer to Update the Epic Games Launcher.
  3. Open the game from your Library in the Epic Games Launcher.
  4. Clear the launcher cache. Refer to How do I clear the Launcher cache on PC?
  5. Run the Epic Games Launcher with administrator privileges. Refer to How do I run the Epic Games Launcher as an Administrator?
  6. Reinstall the game. Uninstall the game by following instructions in How do I uninstall a game in the Epic Games Launcher? and then reinstall the game.

If you're still seeing the error after trying these steps, you will need to submit a support ticket.