I can't access my games on the Epic Games Launcher

If you have issues accessing your games try the following troubleshooting:

  1. Reset filters in Epic Games Launcher to show all games
  2. Make sure that the game has been released. Some titles may not be available yet: How to understand Epic Game Store offer statuses
  3. Restart the Epic Games Launcher:
    1. Click the system tray icon in the bottom right corner of your screen
    2. Right-click the Epic Games Launcher icon
    3. Select Exit
  4. Verify your computer time/date settings and ensure automatic time/date updates are enable: How do I sync the clock on my device?

Moved Files

If you moved a game or the Epic Games Launcher to a different location on your computer, you can try these steps as a workaround: How to move an installed game from the Epic Games Launcher to another directory on your computer.