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Why are all games in my library unavailable?

If you have an older version of the Epic Games Launcher, you may become unable to update or install games in the Epic Games Launcher, and the launcher may also display a blank or black screen. Try the steps below to resolve this.

Legacy Epic Games Launcher

  1. Open the Legacy Epic Games Launcher.

  2. Click the Settings Icon next to your profile in the top right corner of the Launcher.

  3. Select the Settings option.

  4. If there is any available update you will see a notification here. Click on UPDATE AND RESTART to install the latest version.

    Note:
    You can check your Legacy Epic Games Launcher version by scrolling all the way to the bottom and checking the first 4 numbers shown in the light grey text. If the number is smaller than 20.2.4, the launcher is out of date and might need to be reinstalled.

Epic Games Launcher Preview

  1. Open the new Epic Games Launcher Preview.

  2. Click the Epic Games Logo in the top left corner of the Launcher.

  3. Select Settings.

  4. Select About.

  5. Click Check Now on the Version row.

    • If there are any pending updates, you will be asked to confirm and start the installation.

      Note:
      You can check your Epic Games Launcher Preview version here, or at the bottom right corner of the Launcher menu, next to the ">Give Feedback" button. You should see 4 numbers divided by dots. For example: 0.91.0.