How do I troubleshoot Epic Games Store performance issues on Android?

For players experiencing performance issues, we recommend the following:

  1. Close all apps
  2. Restart the device
  3. Clear the device’s cache
    Note: How do I clear the cache on my Android device?
  4. Ensure that the game or app is updated
    1. Tap on your Profile Icon
    2. Under App Settings, ensure that Auto update is toggled on