1. Player support
  2. Epic Games Store

Cygames Support

For issues or questions related to the games or apps below:

  • Umamusume: Pretty Derby:
    • Contact the support team here: https://support.umamusume.com/contact/ (Opens in a new tab)
  • Shadowverse: Worlds Beyond:
    • Contact the support team here: https://shadowverse-wb.com/en/contact/ (Opens in a new tab)

For Cygames ID related issues, contact the support team here: https://support.cygames.com/en/ (Opens in a new tab)