Game not available at release on the Epic Games Store

If a game is not available at its scheduled release time, try the steps below.

  1. Open the game’s page in the Epic Games Store and confirm the listed release date and time.
  2. If the listed release time has passed and the game is still unavailable, contact the game’s publisher for updates. 

Release times may vary by region or time zone.

If you no longer want the game, refer to How to refund an Epic Games Store purchase.