Why am I missing Arknights: Endfield content which I purchased through the Epic Games Store?

We understand that some players purchased content for Arknights: Endfield through the Epic Games Store, but did not receive the content in-game. 

While this is being investigated on our side, you can also contact the game developers directly here: https://www.gryphline.com/en-us/contacts  (Opens in a new tab)

Please continue to then keep an eye on the content in-game.