Why do I have to access Fortnite with PlayStation 4 to redeem purchases made on PlayStation 5?
If you used to play Fortnite on PlayStation 4 and now use PlayStation 5 you may encounter an error where purchases and content isn't redeemed on the PlayStation 5 and is only visible once you access the game from PlayStation 4.
- Check if your PlayStation 5 console's Date and Time are set correctly and match your time zone by checking Settings > Date and Time.
- Enable Console Sharing and offline play: https://www.playstation.com/en-us/support/account/ps5-console-sharing-offline-play/?country-selector=true (Opens in a new tab)
- Restore PlayStation Store Licenses: https://www.playstation.com/en-us/support/games/restore-licences-playstation (Opens in a new tab)