Why is my Ranked progress lower or reset?

The visual rank mismatch affecting Battle Royale and Zero Build has been resolved. To see your updated rank, please restart your game. Players in the Unreal tier will see their correct leaderboard placement after completing one additional Ranked match.

Please note that investigations into Reload ranks are still ongoing. We appreciate your patience as we work toward a solution.

For the latest status and future updates, please follow the official Fortnite Status X (formerly Twitter) post: Fortnite Status (Opens in a new tab)