Fortnite error: This Game is locked. To play, unlock it from the details page.

If you receive the error 'This Game is locked. To play, unlock it from the details page', please follow the steps below:

  1. Restart your game
  2. If restarting the game does not clear the error, you can try the steps in our basic troubleshooting guide based on the device you are using:
  3. Restart your router.
  4. If the issue persists after following the troubleshooting guides, please gather the logs and submit a support ticket. Please refer to How do I gather logs for Fortnite?. For consoles/mobile, please submit a bug report in-game: How to submit a Fortnite bug report in-game.