Why wasn't my Sprite added to my collection?
If your Sprite wasn’t added to your Collection after a match and you have successfully extracted it, please submit a bug report in-game: How to submit a Fortnite bug report in-game
Note:
Bug reports will be sent directly to the responsible team for further review. If an issue is identified, the team will work on fixing it for future updates.
You can find out more about extracting Sprites on our community page about the V41.00 update in Fortnite (Opens in a new tab)