Receiving message "Please enter the email address you used to create your Epic Games account" when logging into my account
If you are trying to log into your account and receive the message "Please enter the email address you used to create your Epic Games account," it is likely that you have used the wrong email address to log in. In this instance, please try the following:
- Try to use all email addresses you remember having; the right one will allow you to log into your account.
- To confirm the correct email address for the account, follow the process in I don't remember the email on my Epic Games account.
- If you still get an error when entering the email address, please submit an Account Recovery Request to update your email address.