Como reembolsar ou devolver compras na Loja de Itens do Rocket League

Como reembolsar ou devolver compras na Loja de Itens do Rocket League

Rocket League Item Shop purchases made with Credits can be refunded by contacting Epic Games Player Support.

Eligibility:
Before submitting a refund request, confirm the following:

  • A compra foi feita nos últimos 30 dias
  • O item foi comprado com Créditos (não dinheiro real)

As seguintes compras não são elegíveis para reembolso:

  • Compras com dinheiro real, incluindo pacotes de Créditos
  • Rocket Pass
  • Séries do Rocket Pass
  • Assinaturas do Clube Fortnite

Return ticket limit:

  • Each account has a maximum of 3 return tickets, valid for the lifetime of the account.
  • Once a return is completed, it cannot be undone, and the return ticket cannot be recovered.
  • No additional tickets will be granted beyond the lifetime limit.

How to request a refund:
If your purchase is eligible, gather the following information before contacting support:

  • Data da compra
  • Nome do(s) item(ns)
  • Quantidade de Créditos gastos

If you have completed all the checks above and your purchase is eligible, submit a support ticket, and our team will process the return.