Como reembolsar ou devolver compras na Loja de Itens do Rocket League
Rocket League Item Shop purchases made with Credits can be refunded by contacting Epic Games Player Support.
Eligibility:
Before submitting a refund request, confirm the following:
- A compra foi feita nos últimos 30 dias
- O item foi comprado com Créditos (não dinheiro real)
As seguintes compras não são elegíveis para reembolso:
- Compras com dinheiro real, incluindo pacotes de Créditos
- Rocket Pass
- Séries do Rocket Pass
- Assinaturas do Clube Fortnite
Return ticket limit:
- Each account has a maximum of 3 return tickets, valid for the lifetime of the account.
- Once a return is completed, it cannot be undone, and the return ticket cannot be recovered.
- No additional tickets will be granted beyond the lifetime limit.
How to request a refund:
If your purchase is eligible, gather the following information before contacting support:
- Data da compra
- Nome do(s) item(ns)
- Quantidade de Créditos gastos
If you have completed all the checks above and your purchase is eligible, submit a support ticket, and our team will process the return.