Sådan får du refunderet eller returnerer køb fra genstandsbutikken i Rocket League
Rocket League Item Shop purchases made with Credits can be refunded by contacting Epic Games Player Support.
Eligibility:
Before submitting a refund request, confirm the following:
- Dit køb blev foretaget inden for de sidste 30 dage
- Genstanden er købt med point (ikke rigtige penge)
Følgende køb kan ikke refunderes:
- Køb med rigtige penge, herunder pakker med Credits
- Rocket Pass
- Rocket Pass-niveauer
- Fortnite Crew-abonnementer
Return ticket limit:
- Each account has a maximum of 3 return tickets, valid for the lifetime of the account.
- Once a return is completed, it cannot be undone, and the return ticket cannot be recovered.
- No additional tickets will be granted beyond the lifetime limit.
How to request a refund:
If your purchase is eligible, gather the following information before contacting support:
- Købsdato
- Navn på genstand(e)
- Antal brugte Credits
If you have completed all the checks above and your purchase is eligible, submit a support ticket, and our team will process the return.