Try the following troubleshooting steps to fix this issue:
- Check the game server status to verify that there's no outage: https://status.epicgames.com/
- If you're on PC, verify your game files: How do I verify game files in the Epic Games Launcher?
- If you're on console, try clearing your cache:
- For Playstation and Xbox users, make sure to enable crossplay when playing Fortnite: How do I turn Fortnite crossplay On or Off from my console?
- Fix your Nat type on console:
- Restart your router or try to troubleshoot your connection: How to troubleshoot connection issues
- Restart your device to refresh your system settings