KMODE_EXCEPTION_NOT_HANDLED Error

If you see the following error message and a blue screen on your PC:

Your device ran into a problem, and needs to restart. We are just collecting some error info, and then we'll restart for you. Stop code: KMODE_EXCEPTION_NOT_HANDLED 

We advise to update your operating system (Windows) to resolve the problem. You can do that following this guide: Get the latest Windows update (Opens in a new tab)

If that does not help, we recommend that you follow the Microsoft Windows troubleshooting steps here: Resolving Blue Screen errors in Windows (Opens in a new tab)