We understand how impactful latency or ping can be while playing Fortnite. We want to provide you with a better understanding of ping and what you can do to improve it.
Latency is the time it takes for a data packet to travel from your computer to the Fortnite servers and back to your computer. This time is measured in milliseconds (ms).
Latency is determined by multiple factors including but not limited to:
We are often asked questions such as, "My ping is normally 30ms and all of a sudden it's now 60ms, please help me fix it!"
So, what could be causing this increase?
Well, this is almost always due to an issue with your internet service provider's way they are routing to our Fortnite servers. Internet service providers use things called internet exchange points to efficiently carry data from your computer to any destination. These points are along a path where data from your computer is sent to the Fortnite servers and back to your computer. If an internet exchange point is having trouble or goes down, this can impact your ping. While this is understandably frustrating, there isn't anything that we are able to do to fix these issues. The best thing to do is to reach out to your internet service provider with a traceroute so they can provide you with more information about what could be is causing the increase in your latency or ping.
You can check your ping to our data centers listed below.
If you notice your ping has increased, it could be due to external factors such as your internet service provider routing. However, if the issue is on your end, below are common solutions that may improve your ping or latency: