Epic Games Player Support is unable to grant free items or V-Bucks upon request.
There are always opportunities for players to grab free items in Fortnite. Players can earn free items by completing in-game challenges and access free content from the Battle Pass. You can also earn free items when you secure your account with two-factor authentication (2FA).
Since many of these items are released for a specific season, they’re only available for that season. If you miss out on a cosmetic, don’t worry! There will be plenty of items to unlock in the future. In fairness to all of the players who’ve played and unlocked these items, Player Support can’t grant items upon request.
Remember, don’t trust any suspicious offers for Epic Games products like free titles or V-Bucks on external sites. Any real offers will be displayed in the Epic Games Store or on the official Epic Games websites or social media channels.
For more information on how to keep your account secure, go here.