Product Operations

Security Operations Specialist

WHAT MAKES US EPIC?

At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.

Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.

 

What makes us Epic?

 

At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.

 

Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.

 

Epic Games is looking for a Security Operations Analyst to monitor, investigate, and develop our Ecosystem Security operations capabilities, including Fraud, Trust & Safety, Account Security, AntiCheat, and more. Your efforts will be critical to the success of numerous products including Fortnite and the Epic Games Store. The ideal candidate would have prior experience operating safety and/or security services for product ecosystems, particularly interested in those that have prior experience working with account security, fraud, content moderation, and/or anticheat. This is an incredible opportunity to help create a safer environment for millions of players and make a positive impact on the entire Epic ecosystem.

 

Responsibilities:

  • Monitor security metrics and alerts within Epic’s ecosystem

  • Manage, investigate, and document security or safety incidents and investigations

  • Identify new threats by analyzing various data streams across the company

  • Develop technical processes to improve security or safety operations

  • Collaborate with engineers, data analysts, and other personnel to maintain and improve operational excellence

  • Part of a 24x7 on-call rotation for security escalations

 

Qualifications:

 

Qualified Candidates should have strong written and verbal skills, ideally being able to communicate complex concepts to varied audiences, including implementation details to agents and impact assessments to leadership and legal teams. Be able to adapt to rapidly evolving and highly ambiguous situations, while maintaining good judgement, professional composure, and the ability to triage or prioritize operational decisions for highest impact with limited information. Qualified candidates will be comfortable with business analysis and working within a dynamic security environment.

  • BS/BA degree or equivalent work experience

  • Prior operations experience working in Fraud, Trust & Safety (including moderation), AntiCheat, or other security or safety related fields

  • Experience working with data to solve, prevent, or monitor for problems

  • Capable of developing production quality scripts and programs to improve team efficiency

  • Effective communication skills

  • Must work well under pressure in a dynamic security environment

 

Epic Job + Epic Benefits = Epic Life

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay for 100% of the premiums for both you and your dependents. We offer coverage for Medical, Dental, Vision HRA, Long Term Disability, AD&D and Life Insurance, 401k.

 

All Epic employees enjoy drinks, snacks, and lunches every day, free of charge - and we offer plenty of annual celebrations for employees and family members to show the love we have for our people. Additionally, each year, we celebrate the Epic family with company-wide paid breaks, generous paid time off, and recognize individuals for 7 years of employment with a paid sabbatical - we think our people are pretty awesome!

 

Like what you hear? Come be a part of something Epic!

ABOUT US

Epic Games spans across 12 countries with 32 studios and 3,000+ employees globally. For over 25 years, we’ve been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic’s award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.

Like what you hear? Come be a part of something Epic!

Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.