At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.
Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.
Quixel’s mission is to scan the world using proprietary scanning technologies and build an exhaustive ecosystem empowering graphics artists working in films, games, or visualization, to create hyper-realistic or stylized 3D worlds and elements with the world’s largest scan library.
We are looking for a Product Support Specialist to provide best in class support to Quixel Megascans subscribers. In this role you will work closely with the Community Support Lead, Support Agents and enterprise clients - such as game studios and film companies. The person in this role will assist customers by triaging and escalating cases, collecting and analyzing data, and tracking customer activity. The ideal candidate will be able to work in conjunction with peers in order to ensure customer success across a wide variety of industries seeking support with Quixel's services.
Epic Games spans across 12 countries with 32 studios and 3,000+ employees globally. For over 25 years, we’ve been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic’s award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.
Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.