Quality Assurance & Test

QA Manager (R23987)

WHAT MAKES US EPIC?

At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.

Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.

QUALITY ASSURANCE

What We Do

Epic Games is looking to significantly expand its internal full-time Quality Assurance team. We are looking for serious QA professionals with wide ranging skills and experience who want to work embedded on a development team. Whether you have very limited QA experience or you have 15 years or more, we have a position for you.

What You'll Do

In the Services space, as a QA Manager,  you will join our release team that uses a combination of quality management, data analysis, and technical skills to drive and improve testing process, risk analysis and quality evaluations related to the overall release health and release deployment process for Fortnite. This is a 24 hr on-call team to support release deployments after normal business hours if necessary. In this role you’ll be responsible for managing QA professionals growth and collaborating with release stakeholders from multiple disciplines and teams leading quality initiatives that increase the visibility of the health of a given release and increase the confidence of our deployment processes pre-launch.

In this role, you will

  • Work with product owners, developers, release managers and QA management to define acceptance criteria, identify risks, and plan testing coverage for upcoming features / releases
  • Be responsible for reporting and tracking of quality metrics and using data to drive conversations around release quality, readiness, risks and mitigation strategies
  • Review test plans from team members for proper coverage and identifying gaps in the documentation
  • Understand our internal Fortnite app architecture and workflows to identify testing gaps that can impact release deployment and develop mitigation plans
  • Manage and iterate on our internal certification testing process to align with the delivered requirements
  • Collaborate with QA partners on workflows and processes proposing improvements to our Release Readiness strategy
  • Become a subject matter expert in our release deployment process in relation to Fortnite
  • Provide constructive guidance to QA analysts, engineers, and testers to improve their work performance and career growth
  • Lead and grow a quality assurance team as both a people manager and a tactical driver of success, with the ability to contribute to day-to-day efforts as needed
  • Develop a plan that solves the week-to-week testing requirements and expectations at a team level, and lead the team to execute against that plan
  • Escalate issues to the right owners so that major issues are visible and handled as early in the development process as possible
  • Communicate with multiple stakeholders to facilitate the flow of information and requirements between the engineering team, production, and QA

What we're looking for

  • 7+ years of Software Quality Assurance experience working in software, mobile and/or game development
  • Ability to adapt and respond to an ever changing landscape
  • Not just a people leader; Able and willing to contribute to day-to-day testing/engineering efforts
  • Experience working with and testing for multiple platforms; web, modern consoles, PCs and/or mobile devices using Android and/or IOS operating systems
  • A deep understanding of defect reporting, version control, and configuration management best practices, along with different testing phase best practices and objectives (functional, system integration, UAT, performance)
  • Strong analytical and problem-solving experience in technical environments
  • Ability to build strong relationships with stakeholders and execute on strategy in a team environment
  • Familiarity and willingness to learn new technical frameworks, concepts, and tools
  • Ability to prioritize and work independently, as well as in a team environment
  • Ability to thrive while working in a fast-paced working environment, with the ability to juggle multiple projects
  • Proven track record of successful contributions to the release of high-quality products

EPIC JOB + EPIC BENEFITS = EPIC LIFE

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents.

Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.

ABOUT US

Epic Games spans across 19 countries with 55 studios and 4,500+ employees globally. For over 25 years, we’ve been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic’s award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.

Like what you hear? Come be a part of something Epic!

Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party.