EPIC WALLET TERMS AND CONDITIONS
These Terms and Conditions governing the use of the wallet digital voucher issued by Epic Games, Inc. (“Epic Wallet”) are supplementary to Epic’s Terms of Service (collectively, the “Terms,” located at https://www.epicgames.com/site/en-US/tos). Please read the Terms carefully before you start to use your Epic Wallet or Epic Services. By “Epic Services,” we mean any of our websites, stores, games, game developer tools, applications, or other Epic products or services. Please read this entire policy to make sure you fully understand it; and, carefully review other terms potentially applicable to your use of specific Epic Services (such as Fortnite or the use of your Epic Account with third-party games), and confirm that you understand and agree to them, before using the Epic Services.
You must accept and agree to abide by the Terms in order to activate, access, and use your Epic Wallet as a payment method to make purchases from any Epic online stores that accept the Epic Wallet as a payment method. If you do not want to agree to these Terms and Conditions, you must not use the Epic Wallet.
ALL CHARGES INCURRED IN CONNECTION WITH THE EPIC SERVICES AND ALL FUNDS PLACED IN THE EPIC WALLET ARE PAYABLE IN ADVANCE AND ARE NOT REFUNDABLE IN WHOLE OR IN PART, REGARDLESS OF THE PAYMENT METHOD, EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS OR AS REQUIRED BY APPLICABLE LAW.
PLEASE NOTE THAT FROM TIME TO TIME YOUR EPIC WALLET MAY BE INACCESSIBLE OR UNDER MAINTENANCE, AND AT SUCH TIMES YOU MAY NOT BE ABLE TO REVIEW YOUR EPIC WALLET BALANCE, ADD FUNDS TO YOUR EPIC WALLET, OR USE YOUR EPIC WALLET TO MAKE PURCHASES.
Your Epic Wallet may only be used to obtain certain products and services offered by Epic. To access the Epic Wallet you may be asked to provide registration details, including without limitation a Payment Method (defined below) and related billing address. Epic may offer you the ability to use any Epic Wallet supported payment methods to place prepaid funds into your Epic Wallet (“Payment Method”). Any promotional code provided to you by Epic for use as a Payment Method may be subject to additional terms and conditions associated with the promotion, offer, or coupon. When you provide a Payment Method to Epic for use in connection with the Epic Wallet, you represent to Epic that you are the authorized user of the Payment Method, and you authorize Epic to charge your Payment Method for any Epic Wallet funds or other fees related to those funds incurred by you. If your use of the Epic Wallet is subject to any sales or other taxes, then Epic may also charge you for those taxes. You are responsible for all uses of your Epic Wallet, including all applicable taxes and all purchases made by you or anyone else using your Epic Wallet.
Within any twenty-four (24) hour period, the aggregate total amount stored in your Epic Wallet may not exceed $500 USD (or its equivalent in your local currency) and the total transactions from and to your Epic Wallet may not exceed €250 (or its equivalent in your local currency) in each case, (to be determined by the currency conversion formulas posted on XE.com).
Epic Wallet funds do not constitute a personal property right and have no value outside the Epic Services. Epic Wallet funds are non-transferable, do not accrue interest, dividends, or any other earnings, are not deposits, and are not insured by the Federal Deposit Insurance Corporation or any other governmental agency. Unless otherwise required by law or permitted by this Agreement, Epic Wallet funds are not redeemable or refundable for any sum of money, monetary value, or anything of value from Epic at any time. The Epic Wallet funds do not have an equivalent in real currency and do not act as a substitute for real currency. The Epic Wallet is not a bank account or a payment instrument.
Unused funds added to your Epic Wallet by you do not expire. Promotional funds, such as credits or coupons may expire pursuant to the terms of such promotion. Epic Wallet funds that are deemed unclaimed property may be surrendered to the applicable authority, as required by applicable law.
Your Epic Wallet will be activated once you add funds; and, funds will be immediately available for use following any pending or transaction periods required by your payment method. No fees will be charged by Epic for the activation or use of the Epic Wallet. You may only open, access, and use one Epic Wallet at a time, and you may not use anyone else’s Epic Wallet. The funds held in your Epic Wallet attach to your Epic Wallet and are non-transferrable, non-exchangeable, and cannot be withdrawn. You may only use the funds in your Epic Wallet toward the purchase of eligible products, services, or features, subject to their availability, that are offered in the same currency as your Epic Wallet. Any fund balance or unused funds after each purchase will be held in your Epic Wallet. If an order exceeds the amount of funds in your Epic Wallet, the remainder must be paid with other available payment methods. Any refund to which you are entitled on a purchase of Epic products, services or features made with funds from your Epic Wallet will be refunded back to your Epic Wallet.
Your Epic Wallet will be valid for the currency of the first Epic Wallet funding added to the Epic Wallet. If you subsequently change your country of residence of your Epic Wallet, you may convert the remaining funds in your Epic Wallet to the currency your new country of residence.
You may request that your Epic Wallet be closed by contacting customer service at https://www.epicgames.com/customer-service. Once your Epic Wallet has been terminated, you will be unable to use any remaining funds within your Epic Wallet, and such funds will not be refunded to you except where required by law.
Epic reserves the right to suspend or terminate your Epic Wallet if after investigation Epic determines in its sole discretion that you misused the Epic Wallet, conducted unauthorized Epic Wallet transactions from another user’s Epic Wallet, used the Epic Wallet to conduct any fraudulent or other illegal activity, or otherwise violated the Terms.
Theft or Unauthorized Use
You agree to notify Epic immediately of any unauthorized use or theft of your Epic Wallet or any other breach of security (and to provide properly documented evidence as reasonably requested by us). Epic will not be liable for any loss that you may incur because of someone else using your Epic Wallet, either with or without your knowledge, because of your fault. However, you will be liable for losses incurred by Epic or another party due to someone else using your Epic Wallet because of your fault. We reserve the right to correct the balance of your Epic Wallet if a clerical, billing, or accounting error has occurred. If you have questions regarding your transaction history or any correction, or if you dispute any transaction or correction that has been assessed against your Epic Wallet, please contact customer support at https://www.epicgames.com/customer-service. We will investigate and communicate the results and correct any error that we verify as soon as we finish the investigation. If no error was found, we will communicate an explanation. You shall notify us of any billing error within 60 days of the date of the transaction in question.
Updates to these Terms
Epic may update these Terms from time to time at its discretion; you should check this page regularly to take notice of any changes. Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes.
Compliance with Laws
You understand and agree that the Services, including but not limited to the Epic Wallet, may not be used, accessed, downloaded, or otherwise exported, reexported, or transferred in contravention of applicable export control, economic sanctions, and import laws and regulations, including, but not limited to, the U.S. Export Administration Regulations (“EAR”) and regulations promulgated by the U.S. Department of the Treasury’s Office of Foreign Assets Control (“OFAC”). You represent and warrant that you (1) are not subject to U.S. sanctions or export restrictions and otherwise are eligible to utilize the Services under applicable laws and regulations; (2) are not located or ordinarily resident in a country or region subject to comprehensive or near-comprehensive U.S. sanctions/embargo, unless your use of the Services in such country or region is authorized by U.S. law; (3) are not an official, employee, agent, or contractor of, or directly or indirectly acting or purporting to act for or on behalf of, a government (including any political subdivision, agency, or instrumentality thereof or any person directly or indirectly owned or controlled by the foregoing) or political party subject to U.S. sanctions/embargo or any other entity in a sanctioned/embargoed country or region or subject to U.S. sanctions/embargo; and (4) will not use the Services in connection with an end-use prohibited by U.S. law.