Our Security Approach
We recognize how important strong security is. Our information security team is continually working to protect our games, services, and other products. Unfortunately we can’t find everything. Thankfully, there are talented individuals who want to help!
If you feel you have discovered a vulnerability or any other security issue with an Epic Service or product please report it to us by emailing us at firstname.lastname@example.org. You will be forwarded to our HackerOne response program where our team will work with you to submit your vulnerability following responsible disclosure practices.
When you submit your vulnerability please be sure to give as much detail as possible. We look forward to hearing from you!
If you are experiencing issues with your account, such as password or login issues, please contact our customer service page for support.