Disney+ Offer FAQ
Disney+ Offer FAQ

GET THREE MONTHS OF DISNEY+ ON US!

Pre-purchase or purchase KINGDOM HEARTS III + Re Mind (DLC) for PC on the Epic Games Store and receive a 3 month subscription of Disney+ on us! Offer ends May 31, 2021.
Disney+ offer codes will be emailed to players in eligible countries starting on March 30, 2021. Please note, subscription will automatically renew at the end of the 3 month period at your then-current local retail price unless canceled. Cancel anytime.
This offer is open to new Disney+ subscribers aged 18+ in select countries only. See our FAQ below for a full list of participating countries and territories.

WHEN DOES THE RELEASE CELEBRATION SALE FOR KINGDOM HEARTS III + Re Mind (DLC) ON THE EPIC GAMES STORE END?

The Release Celebration Sale for KINGDOM HEARTS III + Re Mind (DLC) on the Epic Games Store ends on April 6, 2021.

WHEN DOES THE DISNEY+ PROMOTION WITH KINGDOM HEARTS III + Re Mind (DLC) ON THE EPIC GAMES STORE END?

The Disney+ promotion with KINGDOM HEARTS III + Re Mind (DLC) on the Epic Games Store ends on May 31, 2021, Midnight UTC+14:00.

IS THIS OFFER VALID ON ANY OTHER KINGDOM HEARTS PRODUCTS AVAILABLE ON THE EPIC GAMES STORE?

This offer is only available to any new Disney+ subscribers aged 18+ with pre-purchase or purchase of KINGDOM HEARTS III + Re Mind (DLC) for PC on the Epic Games Store.

I PRE-PURCHASED KINGDOM HEARTS III + Re Mind (DLC) BEFORE THIS OFFER WAS ANNOUNCED, AM I STILL ELIGIBLE?

Yes, this offer is available to any new Disney+ subscribers aged 18+ with pre-purchase or purchase of KINGDOM HEARTS III + Re Mind (DLC) for PC on the Epic Games Store. We will email a code to every eligible customer who made a pre-purchase.

IF I REFUND KINGDOM HEARTS III + Re Mind (DLC) ON THE EPIC GAMES STORE, CAN I KEEP THE DISNEY+ 3 MONTH SUBSCRIPTION?

No, if you refund KINGDOM HEARTS III + Re Mind (DLC) the offer is void and the code is deactivated. If you have redeemed and started your Disney+ 3 month subscription, it will be cancelled.

I PURCHASED KINGDOM HEARTS III + Re Mind (DLC), HOW WILL I RECEIVE MY DISNEY+ OFFER CODE?

We will be delivering one Disney+ offer code good for three (3) months of access via email starting on March 30, 2021 alongside the launch of KINGDOM HEARTS III + Re Mind (DLC). We will email a redemption code to the email address linked with your Epic Games account. Please make sure the email address associated with your account is current and correct! Allow for up to 24 hours for email delivery and kindly check your spam folder.

I RECEIVED MY DISNEY+ OFFER EMAIL. HOW DO I SET UP DISNEY+?

When you receive your offer email, please click on the redeem now link to activate your code. Eligible new Disney+ subscribers will be required to set up a Disney+ account, agree to the Disney+ subscriber agreement, and provide a valid payment method. You must be 18 years of age or older to redeem this offer and set up a Disney+ account. If you need any help setting up your Disney+ account, please visit Disney+ customer support here.

WHERE IS THIS OFFER AVAILABLE?

The Disney+ offer from the Epic Games Store is only available to players in the following participating territories: United States, Canada, Australia, New Zealand, Singapore, Brazil, Mexico, Argentina, Colombia, Chile, Peru, Uruguay, Ecuador, Paraguay, Bolivia, Panama, Costa Rica, Guatemala, Nicaragua, Dominican Republic, El Salvador, Honduras, Antigua & Barbuda, Anguilla, Aruba, Bahamas, Barbados, Belize, Bermuda, Bonaire, Cayman Islands, Curacao, Dominica, Grenada, Guyana, Haiti, Jamaica, Montserrat, St. Kitts & Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Trinidad & Tobago, Turks & Caicos Islands, British Virgin Islands, US Virgin Islands, Malvinas/Falklands, Venezuela, South Georgia & Sandwich Islands, Austria, Belgium, Denmark, Finland, Germany, Greenland, Guernsey (including Alderney, Sark, Herm, Jethou, Brecqhou), Iceland, Ireland, Isle of Man, Italy, Jersey, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and United Kingdom (including Isle of Wright).

WHAT HAPPENS AFTER MY 3-MONTHS OF DISNEY+ ACCESS ENDS?

After your 3-month period, you'll be able to continue enjoying Disney+ as a paid service. You'll automatically be charged the standard monthly rate for a Disney+ subscription in your market, unless you cancel your subscription.

HOW DO I CANCEL MY DISNEY+ SUBSCRIPTION BEFORE THE OFFER PERIOD ENDS, SO THAT I’M NOT CHARGED?

Before the end of your offer period, simply follow the steps here to cancel your Disney+ subscription to avoid being charged. If you have any questions around the cancellation process, simply scroll down to the bottom of the page and select “Live Chat” or “Call Us” to speak with live Disney+ customer support, available 24 hours a day, seven days a week.

IF I CANCEL MY DISNEY+ SUBSCRIPTION BEFORE THE OFFER PERIOD ENDS, DO I STILL GET TO ENJOY THE FULL OFFER PERIOD?

Yes! Even if you cancel your subscription before the offer period concludes, you’ll still get to enjoy Disney+ on us for the full length of the offer period.

AM I ELIGIBLE IF I PREVIOUSLY HAD DISNEY+?

You are not eligible for this offer if you currently have access to a Disney+ subscription. If you cancelled your Disney+ subscription, but still have time left on the subscription, you will not be able to redeem this offer until your current subscription ends.

DOES MY OFFER CODE EXPIRE?

All codes expire on June 30, 2021. Be sure to redeem your code before the expiration date!